FAQs

How quickly will my order leave the warehouse, and when should I expect delivery?

Most in‑stock items head out the door within one business day; unusually, preparation may take up to two. After dispatch, ground shipping typically arrives within 4–7 business days. If a longer window applies, we’ll flag it on the product page before you buy.

Which payment methods can I use?

We welcome all major credit and debit cards—Visa®, Mastercard®, American Express®, Discover®—plus Apple Pay and Google Pay for fast, secure checkout.

What is your return policy?

Every purchase is protected by our 30‑Day Money‑Back Guarantee. Full terms are outlined in the Return Policy linked in the site footer.

Can I cancel an order?

Absolutely. Email support@kitchenworkspro.com before the shipment leaves our dock and you’ll receive a 100 % refund. Once an order is in transit, it falls under our 30‑Day Return Policy.

What if my shipment arrives damaged?

Inspect the packaging at delivery. Note any exterior issues—or simply write “possible damage” on the carrier’s receipt—before signing. Snap photos and email them to support@kitchenworkspro.com so we can arrange a replacement or compensation right away.

How do I place an order?

  1. Click “Add to Cart” on the item you need.

  2. Proceed to checkout, enter shipping and billing details, and finalize payment.

  3. Prefer to order by phone? Call us at +1 (731) 202-2572 and we’ll handle everything for you.
    You’ll receive an immediate email confirmation, and we’ll begin processing your order without delay.

How will I know when my order ships?

Once your order is packed, we’ll email you a shipment confirmation with tracking information. Should an item unexpectedly sell out, we’ll notify you via email or phone within one business day.

Will I get an order confirmation email?

Yes—every transaction generates an automatic confirmation sent to the email address you provide. We recommend keeping this message for your records.

Do you charge sales tax?

Sales tax is applied only to orders shipping within New York, our home state—saving most customers additional costs.

Can I modify an order after it’s placed?

Changes are easy as long as the order hasn’t shipped. Email support@kitchenworkspro.com with your request. Any price difference will be credited to—or invoiced for—accordingly. For urgent assistance, call +1(731) 202-2572.